VL
Valerie L

1 reviews | Active since Nov 2024

21 Nov 2024, 16:10

DO NOT BUY VOUCHER CARDS!!!!!! EVER

I was given a voucher card as a gift, the card was in my wallet the whole time the first time trying to use the card in store it says there is no money on it even showed that the money has been spent in Garankuwa. How is this possible if the card has been in my personal possession the whole time? Which means the voucher has been *****ulently used! Then I recieve this from Mr Price :Our sincere apologies for the inconvenience caused. Please be advised that once the voucher leaves the store it is under your care, and we cannot track it or replace it. Have an awesome day further and shout if there is anything else we can help with :)

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Replies (1)
Mr Price Home
Mr Price Home's reply22 Nov 2024, 15:16
Official
Hi Valerie Lombard

We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
 
Many thanks,
Mr Price Home