bB
belizavermaak B

1 reviews | Active since Jul 2017

17 Nov 2017, 21:07

Do i get left waiting for the weekend now too?

Hellopeter MENU DISGUSTED

A review of Mr Price Home by beliza-vermaak on 17 Nov 2017 Like Share Comment Report Supercharge Convert DISGUSTED

After back and forth with MRP "customer friend" all i got was a blatant... here is the location of your money. Wait 5 to 7 days for a reversal. Nothing else. No offer to get my order sorted out instead. No effort to meet my needs and make sure that I walk away a happy customer. Most importantly... NO WARNING THAT THEIR MOBILE APP IS UNRELIABLE. There are no words actually to describe my distress and disappointment. I ordered thousands of rands home decor for my daughter's birthday. Put my trust in MRP and I have nothing to show on her birthday. It's disgusting that nobody from MRP have bothered to extend a courtesy. There isn't even a guarantee that I will recieve a reversal within the 7 days. A damn response would be nice.

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Replies (1)
Mr Price Home
Mr Price Home's reply21 Nov 2017, 07:48
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price