1 reviews | Active since Apr 2014
Dissatisfied Customer
On the 26th of March 2025 at 18:32, we puchased a six seater visby dining table via the Mr. Price Home online store. The transaction was done in-store for us by Blessing (Manager at Mr. Price Home, Pavilion). I stated that I needed it delivered to our house and assembled upon delivery.
After many delays, lies, and different storiess from different people, I received several calls and and sms commucation on the 08 April 2025 stating that the table would be delivered first thing in the morning on the 09 April 2025 and that I must make myself available, which I did.
Long story short, our table only arrived on the 09 April 2025 at 17:49, I had to take the rest of the day off from work. THis is 15 days later after many different stories and unkept promises regarding the whereabouts and delivery date of the said table.
This was the most ********** online shopping experience I have ever endured. The joy and excitement we had when we picked the table soon faded.
The table arrived with incorrect *****s and missing parts which ended up damaging it slightly. The delivery team refused to assemble the table for us so we had to try it ourselves.
I am so dissapointed at Mr. Price Home and its delivery team.
Blessing at the Pavilion has been very helpful.
Nkanyiso Mahlaba Tel: *** / Email: ***
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.