TD
TANYA D

1 reviews | Active since Oct 2017

17 Oct 2017, 12:11

DISSAPPOINTED WITH EFFICIENT SERVICE

I write this with disappointment and frustration

I visited your fourways crossing branch to find a curtain I'm looking for only stock of 1 as I need 2. Lady at till assisted finding stock at other branches in which she found 2 at Northgate and 9 at design quarter. Being close to northgate during my working hours I went to find out theres nothing FRUSTION POINT 1. Luckily customer service at this store was helpful they called design quarter since there is 9 in stock after 30min of trying to get through the lady at the design quarter punched in code...said oh system says 9 and its markdown we have no stoc****!like seriously 9 on the system you don't check at the actual department but come to conclusion its sold out because what?! POOR POOR SERVICE CAN SOMEONE ASSIST ME AS IM DISGUSTED AND MY TIME WASTED. WHat is the point in technology if its not efficient and your staff with a don't care attitude!!! my time, petrol is wasted that's to your poor system. product code ********** 467001... I would be amazed if you could actually assit

0
Replies (1)
Mr Price Home
Mr Price Home's reply17 Oct 2017, 15:37
Official

Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.

Your post will be sent off to the Regional Manager for Mr. Price Home The Design Quarter and you will receive personal feedback shortly.

Warm Regards,

Mr Price Home