Dispute: Incorrect Debit Amount at Mr Price Home Kolonnade Retail Park

I am writing to bring to your attention an error that occurred during my recent purchase at the Mr Price Home store located at Kolonnade Retail Park. On January 28th at 17:53, I bought an item for the amount of R29.99.

However, when I checked my FNB account this morning, I was shocked to discover that the incorrect amount of R799.46 had been debited from my account. I would like to request your assistance in resolving this matter as soon as possible.

Could you please look into this discrepancy and arrange for the correct amount to be refunded to my account? I would appreciate it if you could also take steps to prevent such errors from occurring in the future.

Details of the transaction: 1. *Date*: January 28th 2. *Time*: 17:53 3. *Store*: Mr Price Home, Kolonnade Retail Park 4. *Incorrect debit amount*: R799.46 5. *Correct purchase amount*: R29.99