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boshoffhenning B

1 reviews | Active since May 2016

23 Feb 2022, 14:30

Dishonest company, be careful when you purchase online from them,

I placed 2 x orders online with Mr Price Home and went in store to pay for them. Last time I buy from them.

Order: *** we received one side table short, the order status online shows that the order has been delivered, no mention of shortages. I had to phone them for them to tell me that they know the order is short. Also no ETA.

Order: ***, dogs bowl short delivered the order status online shows that the order has been delivered, no mention of shortages. I'm sure I have to phone them for them to tell me that they know the order is short. Also no ETA.

When paying for the orders, I saw how ugly the one chair was, I asked the store to amend the order and give me another chair, they were unable (don't know how) to do it.

It is my opinion that they purposefully deliver short, and if you don't query it, they just don't send it. This is a dishonest company.

When am I getting the short stock on these orders?

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Replies (2)
Mr Price Home
Mr Price Home's reply23 Feb 2022, 16:39
Official
Good Day

Trust you well

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks 

Mr Price Home

bB
boshoffhenning B's update24 Feb 2022, 18:59
Reviewer Update
Off course, i was not contacted by one of your "online team members", how many days will it take before I'm contacted? Two weeks? in the interim, my customer does not have the stock he paid. I will have to be mad to buy from you clowns again