CS
Charlene S

1 reviews | Active since Jan 2010

28 Jul 2020, 08:24

Disgusting service - Mr Price Home

I had ordered two orders from Mr Price Home which were delivered without any problems. We went into lockdown and so I couldn't return the items to Mr Price Home until lockdown was lifted.

Once the lockdown was lifted, I contacted Mr Price Home and requested my goods to be collected. That took nearly 3 months to do.

Once the goods were collected from our home on the 19th of June 2020, the one order was credited to my account without any problems.

The order number #*** has only been credited by 1 item for an amount of R2 500-00. I have been phoning and phoning and requesting assistance and I get promised the same thing over and over again.

Absolute ******* company and no service whatsoever. I am still waiting for the following items to be credited to my Mr Price Money account:

Jute Classic Border Runner, 70x300cm Colour: Oatmeal *** R999.99 Ordered: 3 - R2,999.97

Chenille Paintbrush Rug, 120x180cm Colour: Cement *** R1,500.00 Ordered: 1 - R1,500.00

Printed Geometric Tassel Rug, 120x180cm Colour: Navy *** R299.99 Ordered: 1 - R299.99

TOTAL OF R4 799-96 which has taken since the 19th of June 2020 to credit. I want my account credited immediately as I am now tired of asking nicely. This is theft and you are *****ing my money and charging me interest on the outstanding balance as you are such an *********** company.

Totally unacceptable and shocking service.

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