MS
Mandy S

1 reviews | Active since May 2017

07 Aug 2022, 10:49

Disgusting "Service"

I went to Mr Price home in Diep River Cape Town this morning, what a disgusting store, service is non existent. Took the security 10 min to open the door because she couldn't find the right keys. Quickly found what I needed, went to pay, there were 5 woman standing behind the counter talking but not a cashier in sight. One was eventually called to come to the tills, she walked so slowly like she was doing me a favor. Not a single greating, no eye contact nothing! I saw the basket I was buying was dirty, I showed her and said it's dirty, she says so go get another one!!! 🤬what the actual!!! I will never shop there again ever!!! I messaged head office when I got home I was so disgusted, and got an email back saying the matter had be resolved!!! No one contacted me or rep**** to my mail. Seems their don't give a sh@# attitude runs from the top down.

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Replies (1)
Mr Price Home
Mr Price Home's reply07 Aug 2022, 11:16
Official
Good Day,

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 

Mr Price Home