Disgusting behaviour from staff

Good day,

I would like to lay a complaint with the service and treatment I received with my daughters at Mr Price Home Woodmead Retail Park.

My daughter got into the shop at 15:45 to get a 3/4 inner duvet and 4 toilet brushes.

She then proceeded to make a video call to double check that it’s the correct items.

He was approached by your male staff member and started harassing her that the shop is closed and they must leave now.

She answered and stated that she is almost done, the rest of the staff started shouting that the store is closed.

We find this very appalling and rude, why is this treatment being received by a paying customer? If they didn’t want you service the customers before closing time then that should have closed the door before 4. When she walked in, they were still accepting customers.

We concluded in leaving the things at the store and not buying anything further because of the level of disrespect, rudeness and harassment from your staff members.

What is disappointing is that we are paying customers, I was recently at that shop and I spent close to 10k in purchasing goods. If you can trace my email address - you will see the receipts.

This is disgusting for a product South African shop that prides itself in creating homes through your products. My daughter spoke to Malebo (the supervisor on duty) since the store manager was not there. Nothing was resolved

I really hope that this complaint will be addressed correctly and resolved as quickly as possible.

A highly disappointed customer.