KP
Kelly P

1 reviews | Active since Aug 2014

17 Mar 2021, 14:28

Disgusted customer!

If i could rate this store with a negative star, I would do it. I went in to the store looking for dining chairs and a butlers table and what an experience it was. I walked into the store, staff everywhere but not 1 comes to help. I took chairs down from their shelves and the staff were just doing their own thing. I moved on to looking for a price for the little table but couldn't find anything. As I moved the table around in search of a price the table fell from the shelf with 2 ladies standing 10 steps away from me. In the interim, i bruised my finger trying to stop the thing from falling on my head. When i got to the store manager who was very apologetic, she called one of the ladies who was part of the mothers meeting, Ms stroppy had the audacity to claim she didn't hear the table fall. Even after the table fell, still ,no one came to assist. I had to ask for someone to come help me. She knew very well to pick the thing up but claimed she didn't hear the table falling. Trying to get hold of the branch is a nightmare. What a nightmare!!!!!!!!!!

0
Replies (1)
Mr Price Home
Mr Price Home's reply19 Mar 2021, 15:50
Official
 
Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 
Mr Price Home