DISGUSTED AT LACK OF SERVICE

On Saturday whilst at the West Rand Retail Crossing store, I purchased two towels that were on sale, the cashier that assisted me Refilwe, rang the transaction up and failed to mention that the exact two towels were priced differently. I enquired of this and mentioned and pointed this out to her. Not only was she rude she was smug about it and failed to reason or comprehend what I was pointing out to her. The one item scanned at 49.99 and the other at 29.99. I asked that due the item being priced at 29.99 we should be charging the same price for the other towel, Upon this the floor manager Pamela got involved and basically told me that they cannot and was not willing to assist. They did not bother to check the price on the central system and told me that this is the price and that's it. They both were not helpful and refused to treat me as a customer fairly !! They looked at me with disgust. I felt that I the customer was the one in the wrong. Instead of finding a solution to the problem they both were rude. The floor manager did nothing to assist in solving a simple issue. If two items are exactly the same - what price do you charge? Do you not look it up in store first?