1 reviews | Active since May 2016

27 May 2016, 11:00

Disgusted.

<p><span style="color: #000000; font-family: 'Franklin Gothic Book', sans-serif; font-size: 16.3636px; widows: auto;">I am utterly disgusted with the poor service I received today at Mr Price home Blue Route Mall. I was looking for 2 x candle holders for my boss and as I found one, I picked it up and it was broken. I thought I’d better let someone know , so I told a lady there. She grabbed it from me and looked at me like I was a petty ********. I politely asked her if there was another like it . She was so incredibly rude to me. She did not stand to assist me. She then said to me like I was a stupid 2 year old “ I. will. Have. To . order .another .one . from . another . store. and stormed off . I was so embarrassed, I left. I have never been treated so poorly before. Surely if I am the one spending my money there, I should at least be treated with common coutesy. Possibly help me out maybe?. This is not the first time these lazy and rude staff stand around like they hate their jobs and couldn’t be bothered to help a struggling customer. I often shop there for my boss . There are so many friendly, helpful people desperate for work in SA, can we please get rid of these awful staff and replace them with a few that actually want to be there.</span></p>

0
Replies (1)
Mr Price Home
Mr Price Home's reply27 May 2016, 13:09
Official

Hi Megan

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

Mr Price Home