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Prudence M

1 reviews | Active since Apr 2011

26 Sept 2016, 22:34

Disappointing service

<p>On 16/09/2016,I ordered from mr price apparel and its home branch both in wonderpark. I got the apparel order on 22/09/2016 and another parcel that I ordered on 21/09/2016 is at the store waiting for a pick up BUT the order from mr price home that was ordered on 16/09/2016 is still "shipped".Please follow up and call me with correct information cos i don't use tap water actually air to go there.</p>

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Replies (4)
Mr Price Home
Mr Price Home's reply27 Sept 2016, 14:22
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price Home

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Prudence M's update28 Sept 2016, 15:43
Reviewer Update

Is it possible to cancel the order cos its a breach of the 6-7 working fays.I expect a full refund including the shipping costs

PM
Prudence M's update06 Oct 2016, 19:46
Reviewer Update

On the 29/09/2016, it was said that the order would be cancelled but so far no communication.When am I gonna be refunded for the non-service billed?

PM
Prudence M's update09 Nov 2016, 23:20
Reviewer Update

Still waiting

Maria from mr price helpdesk is on this case.(***)