Disappointing furniture/ Missing bolts on arm willow Arm chairs order ***

I bought two willow arm chairs sage in colour sold each for R3500 and I paid the price for the chairs to be assembled. They delivered and assembled the chairs and I signed in for delivery.

After few I noticed that the chairs requires to be adjusted cause they were looking a bit flimsy. I asked my husband to un***** only to find out there are missing bolts on the chairs not all the bolts were installed.

I was shocked by that, I then sent an email attached pictures of the chairs with missing bolts requesting a pair of missing bolts to be sent cause I didn't want to return back the chairs.

I was told there's is no stock, I will need to return back the chairs and they will refund me.

If you really care about your customers you go an extra mile to ensure that they happy, how could it be so hard to find the bolts of the 2 arm chairs. I was really my first time buying furniture at Mr Price.

I thought let me try buying furniture at Mr Price cause I am particular on where I buy furniture what I got was a disappointment.

I would advice anyone buying furniture for the first time at Mr Price, make a wise decisions before you regret.