OM
Ongie M

1 reviews | Active since Aug 2020

27 Sept 2022, 19:10

Dirty new items

On the 25th of September, I went to buy new bedding at Mall of Africa, since their duvets are bot covered, it was very difficult to find a clean one… I had to search and search, finally I found a better one. On the 27th of September, I went to buy another item again, same story. It really demoralising when you buy something new, only to find it dirty on the inside. If the aim is for customers to feel the iteam they are buying, can there be one item uncovered, instead of all of them.

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Replies (1)
Mr Price Home
Mr Price Home's reply28 Sept 2022, 11:13
Official
Good Day,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks 
Mr Price Home