JB
Jeleikha B

1 reviews | Active since Nov 2023

01 Aug 2019, 13:09

Delayed Receipt of Paid Goods

Order Deliveries - Shocking - It is going to take (Hopefully) 10 days to receive goods paid for in-store. To day is 5 days since payment, and have been advised that it should be delivered in another 4-5 days. Might as well have ordered from overseas, it would have taken the same amount of time to receive paid for goods

0
Replies (2)
Mr Price Home
Mr Price Home's reply01 Aug 2019, 14:02
Official
 
Good Day,

Trust you well. 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members who will handle this matter personally with you. 

Many Thanks 
Mr Price
JB
Jeleikha B's update02 Aug 2019, 09:20
Reviewer Update
The Mr Price Home Team have been in touch, and I from my side wish to apologize and thank them for their response and commitment to improving the service in the future . Thank you, appreciated, and it is unfortunate that these steps had to be taken to improve future customer relations