SD
Samantha D
1 reviews | Active since Sept 2020
10 Dec 2024, 14:25
Dad recently passed away, fighting for an ETA is not what I should be dealing with
I have a screen shot of the WhatsApp "customer support" that I'm trying to get in touch with. My father passed away two days ago and I can barely think straight, and all I need is an eta on when my cabinet will be arriving. I need to get a delivery eta to make sure someone is at the house if delivery happens to fall on the same day as the funeral, and we're still waiting on the palor to call us to tell us when to meet. Can someone PLEASE assist. A human, not some stupid AI.
Helpful (0)
Replies (2)0
Replies (2)
Mr Price Home's replyOfficial
11 Dec 2024, 11:13Hi Samantha Dyer,
I trust you are well.
Thank you for taking the time to bring this matter to our attention.
We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will received personal feedback shortly.
Kind Regards
Mr Price
I trust you are well.
Thank you for taking the time to bring this matter to our attention.
We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will received personal feedback shortly.
Kind Regards
Mr Price
Mr Price Home's reply11 Dec 2024, 11:13
Official
Hi Samantha Dyer,
I trust you are well.
Thank you for taking the time to bring this matter to our attention.
We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will received personal feedback shortly.
Kind Regards
Mr Price
I trust you are well.
Thank you for taking the time to bring this matter to our attention.
We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.
You will received personal feedback shortly.
Kind Regards
Mr Price
SD
Samantha D's updateReviewer Update
12 Dec 2024, 15:32I've been caller nr 4 for the past 2 hours when I try the *** number, which is what the *** number gave me. They also gave me *** where I'm caller number 6.
I need to plan my dad's funeral. I actually can't deal with this. Where is the customer service??
SD
Samantha D's update12 Dec 2024, 15:32
Reviewer Update
I've been caller nr 4 for the past 2 hours when I try the *** number, which is what the *** number gave me. They also gave me *** where I'm caller number 6.
I need to plan my dad's funeral. I actually can't deal with this. Where is the customer service??