Customer's lives don't matter

On Saturday, 25 June I went to Mr Price Home at the Rosebank Mall, Johannesburg. Upon entering I noticed that the hand sanitising station had been removed and the staff were no longer wearing their masks. I went in quickly paid for my purchase. The cashier started coughing, without covering his mouth. I stood as far away from the counter as I could. I sent an e-mail to Mr Price telling them about my experience. I was finally called yesterday, where the person from the store informed me that all covid protocols were set aside by head office as soon as the government announced that masks could be removed. She further went on to ask me if the cashier covered his mouth when coughing, or whether he coughed in the air. I said that he did not cover his mouth. I also told her that they were the only store in the Mall who had removed the Covid Protocols and she said that she was aware of this. I also understand Mr Price's response to the government's announcement that they in fact show no concern for their customers. By the staff wearing their masks they are potentially protecting their customers, but this isn't their concern. I also pointed out that the Covid Pandemic is not in the past, but that we still have to take precautions. She acknowledged this, but said that the instruction came from Head Office. I told her that I would no longer be visiting their stores as they have clearly shown a lack of concern for their customers. People are still contracting Covid and many are still dying. Mr Price is short sighted.