jM
jelene M

1 reviews | Active since May 2018

06 May 2018, 11:31

Customer service/Credit facility

Good day I have been paying on my account since December 2017.My account is up to date . When I phoned customer service,they always tell me that I should wait for them to send me credit. This is not fair. I am not happy about the service .I want to take this further.It is bad customer service.

0
Replies (1)
Mr Price Home
Mr Price Home's reply08 May 2018, 17:30
Official

Good day

Trust you are well,

Please accept our apologies for the above incident. We can assure you that we will be investigating this matter and we will be in contact with you directly with feedback.


Warm Regards,

Mr Price