LP
Lianda P

1 reviews | Active since Feb 2018

16 Feb 2018, 20:40

Couch three weeks late

I ordered a sleeper couch from MrP Home for delivery on the 26th of January 2018. I paid the full amount on the date and still haven't received the couch up to date (16 February 2018) The delivery info said it will take 5-7 working days, after this period, I have called MrP numerous times, emailed, spoke on the chat option on the website, called, called the courier service a week ago, yesterday and still haven't received the couch.

0
Replies (3)
Mr Price Home
Mr Price Home's reply20 Feb 2018, 09:42
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price Home

Mr Price Home
Mr Price Home's reply20 Feb 2018, 09:43
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price Home

LP
Lianda P's update20 Feb 2018, 13:44
Reviewer Update
Thank you very much for the prompt response. Kind regards