CONFIRMATION OF PAYMENT - ORDER NOT PROCESSED

We place an order for delivery and they confirmed on Sms that the funds were deducted however a day later on tracking it was then realized that no order is done and payment is reversed due to System errors. We then replaced an order as advised by Nontando Ngcobo that the Warehouse confirmed the order to be sent the next day. The reason we needed it as Xmas is pending office closes and these were gifts for supportive clients. This places us in a difficult situation due to malfunctioning services by the systems and agents. We now get an email saying order will be done a day later then was advised and we have nothing to offer to clients.<br> <br> SUPPORTING A STORE THAT DOES NOT SERVE THE CONSUMER FOR A PAID SERVICE