HZ
Helena Z

1 reviews | Active since Dec 2012

23 May 2019, 11:55

Calling at Mr Price Home, Loch Logan - Thank you for going the extra mile!

Balled over by the very best service at Mr Price Home, Loch Logan - assisted by Calling. None of the other floor staff were helpful and in fact hoped that one wouldn't ask them something, if asking they would just point off in the general direction and I would still battle finding the item. BUT Calling went above and beyond - EVEN offering advice on the suitability of the colours which really helped and helped me with the perfect combination of scatter cushions for my lounge! She also made me feel especially happy about my purchases by encouraging me that the items I had chosen were lovely and worked well together. I didn't return anything I purchased that day and she was quite right - It all worked out just PERFECTLY. I must add that there was no music on in the store on the morning in question (a Sunday Morning on Mother's day) and the atmosphere was anything but conducive to shopping - had it not been for Calling I would have dropped the items and gone to @Home (where I have an account and people smile at me) instead. Calling saved they day for this store and created a sale of about 2k! Thank you Calling!

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Replies (1)
Mr Price Home
Mr Price Home's reply23 May 2019, 12:30
Official
 
Good Day,

Trust you well.

We are thrilled to hear that the service you received is something you believe needed to be voiced.  

When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of Mr Price Home Loch Logan. 

Such feedback encourages the staff to continue meeting our customer’s expectations. 

Kind Regards,
Mr Price Home