TN
Trisha N

1 reviews | Active since Jul 2019

02 Oct 2020, 09:48

Broken Item found

Can't give a zero star! My husband and I where in the Mr Price Home at the Greenpoint branch... We are just moving into our new place so we went there and bought a lot of things for our home as we always trusted the quality at Mr Price Home. We bought a beautiful clock from them yet when u look at the clock it seems it was fine when my husband opened the box of the clock and took it out the hands of the clock all came loose and the clock was cracked on the top of it! I'm so upset because I have so much to do and now I must take this damn clock all the way back to the store! This is unacceptable you guys should make sure that your goods are in perfect condition before it's put on the floor and it was my first time shopping at that branch! Really ****d off I feel like just returning everything I bought and find a new place to shop!

0
Replies (1)
Mr Price Home
Mr Price Home's reply06 Oct 2020, 13:28
Official
Good Day Trisha,

Trust you well.

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager for Mr Price Home Greenpoint and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks Mr Price Home