1 reviews | Active since May 2015
Broken Goods and Horrible Service
I bought a wall mounted clock from Mr Price Home in Clearwater. I arrived at home to find that the clock was not working. When I wanted to return it, the lady from the Clearwater branch instructed me to go to the Cresta branch. She indicated to me that the Cresta branch would be open till 17:00 on a Sunday. I arrived at 16:17 and found the Cresta branch to be closed. This made me furious because I had to drive up and down to sort out things that should have never happened in the 1st place.<br> <br> I went back to Cresta the following day and bought a new wall mounted clock. Only again to arrive at home and find that it was ALSO NOT WORKING. - When I asked in store for the items to be tested before making the purchase, the staff refused and said they cannot help me in that regard.<br> This is unacceptable from a retailer like Mr Price Home. I am not impressed and am frankly disgusted. <br> Mr Price caused me a lot of trouble in the form of driving up and down to their branches and a lot of time and money spent on worthless junk.<br> <br> I want to take this matter further. - DISGUSTED!!!1
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price Home
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price Home
