Bad Service !!!!!!Mr Price

I cant believe the bad service i received from Mr Price and the **** quality of their products. I bought a 8 seater dinning room table from them and the cousin on the chairs have collapsed...yes collapsed... all that is left is material on the chair. After many discussions with HO and been pushed to the store level then back to HO the final outcome was sorry we not prepared to fix the chairs ...im shocked that they refused to fix the chairs that i bought from them. Im disgusted the way i was treated after being a loyal customer and buying plenty items on a regular basis that when you have a problem they treat you this way....All you are is a number at Mr Price ....Im shocked!!!!! shocked!!!!!! shocked.....!!!!!!