Bad Service Mister Price Alberton City Mall

My complaint pertains to Mister Price Home Alberton City. I visited the store five times since moving to Alberton. Four times the store was offline. I attempted to pay my account on three occasions, and what do you know. We are offline. Not apologies we are offline. Just we are offline. Today again I visited the store, waited in the queue to pay my account, as they were offline both Saturday and Sunday. The assistant behind the counter which by today is already fami**** with me, did not greet me, only looked at me and asked. Are you here to pay your account. My reply again was yes. We are offline is all I got. I called the call centre which informed me that I should visit the mall of the South. This is a 10km detour. Therefore my account with Mister Price will be closed as not only am I not treated as a valued customer. There store is continuously offline.