1 reviews | Active since Mar 2009
Bad Service and worse product
<p>I visited the Westville Pavillion store on Sunday to get - inter alia - a duvet inner for my daughter. </p> <p> </p> <p>The first thing I had to contend with was the two staff members shouting across the store at one another about their shift working hours, rate of pay et al. I had to ask them to shut up so I could speak to my daughter.</p> <p> </p> <p>None the less, I got to the till. One cashier for an eight customer queue. Eventually, the one guy behind the counter called another guy to come serve. The dude strolled over .... what the hey, he gets paid to waste time. Who gives a hoot for the customers time? </p> <p> </p> <p>The worst was - I got home, to find said duvet inner is only half sewn. The stiching doesnt go all the way down, but the loose threads are provivided - THIS ITEM IS JUNK!! I have sent pics to you via social media. </p> <p> </p> <p>To boot, I now wonder if the claim that it is hollow fibre and anti bacterial is true?</p> <p>I would be very keen to persue those claims, because there is no way this piece of junk would have the added value.</p> <p>I am happy to submit one of these for agar testing to see the effacacy of the antimicrobial. I am equally happy to check the batting under a SEM to confirm the hollow fibre. </p> <p> </p> <p>Sorry to be so blunt - but the stuff you are selling is *******. </p>
Good Day
We do apologise for the disappointing shopping experience out in The Pavilion, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price Home
Good Day
We do apologise for the disappointing shopping experience out in The Pavilion, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price Home
