Bad service

Have been to Mr price home Lakeside mall (BENONI) several times and I must say I have had it with the attitude of one of the ladies there. Bear in mind that this is my closest shop should I need anything. This attitude of this particular cashier/employee started sometime in August when I needed to return some items I had bought from another branch and it so happened that their system was offline. In that week I made 3 trips to the store(Lakeside) seeking the same service to no avail. On the last trip I had actually called the store via the number that appears on Google search and no one answered, so I just crossed my fingers and went anyhow. Then again they where offline I then ask her(Malehlohonolo Mamos) (as it appears on my today's invoice) that I have made 3 trips to the same store and I'm unable to get help and besides I have tried to call before coming to your store but phone calls are not being answered. She rooled her eyes at me and left me standing there by the till and continued serving the person that was behind me until another employee had to jump in and talk to me nicely(something she could have dome effortlessly). Today I passed by the same store paying my account and apparently was served by her ((Malehlohonolo). I now assume she knows and recognizes me from the previous incident or unless she always in a mood. First instance I approach the till she poses and greets me in a sarcastic way that I had to look up because I was reaching for my wallet. I felt so belittled for lack of a better word. After the sarcastic greeting I hand her over my card and ask that I need to pay my account, she does the transaction and when she says I must put in my email so my slip will be sent via email I requested that she prints it and before I could even finish the sentence she says"no I can't " "no it's not allowed to print slips" and the she goes on to say that "we not allowed to print slips for accounts" she didn't even give me a chance to query this as I know it's my right to have it printed or sent via email. Malehlohonolo mr price home is not your house where you get to bully people, you of all should know this as you work around people everyday. I feel now you going personal with me and I would never accept such kind of treatment. You should take out your feelings and thoughts when going to work and remember that consumers do have rights and when I come into Mr price I'm not coming to so you can dish out your bad service and attitude. I wonder how many incidents you have each day and how many clients you give this bad attitude. Even so if Mr price doesn't allow you to print slips you should know that i'm able and have grounds to question this and should be given that platform. I'm not some fool who will just take whatever is said and just say yes Mam. Mr price this woman needs training on how to conduct her feels as she works with people each and every day. I as a client have my own problems such that I don't need any of your employees attitude not even one bit. We all have bad days but we don't go around dishing out negativety to anyone you meet. Next time I get to that store I sure do expect a better and more conducive vide than this!