1 reviews | Active since Apr 2017

13 Dec 2017, 11:00

bad service

bad staff service and lies

A review of diepriver by shane-patricia on 13 Dec 2017 Like Share Comment Report Supercharge Convert bad staff service and lies

I had very bad experience at Mr Price Diepriver . I went to buy a Couch cash. The previous day before my purchase the staff memeber checked on the system saying the couch is not sold i should come the next day. the day after i went very excited to purchase the couch on display but before my purchasing they told me it sold. I have to go to canal walk i drove all the way to canal walk lastnight and spoke to the manager they advised that the couch at diepriver is not sold it is the Charlston 3 seater it shows that somerset west and tygervalley hasiy om display bit i preferred diepriver because its close to home in tokai . My husband even took half day because he has the bakkie for us to purchase the couch i am extrememly ****ed off because they wasted time and money. I called customer service and theh advised that the couch is sold. I stepped into mr price home today but the couch is stil on display . The shop is very ********* i am one of the most faithful loyal customers who loves shopping at mr price home but the experience i had was upsetting. i will never ever shop there again and will advise people not to.

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Replies (1)
Mr Price Home
Mr Price Home's reply04 Jan 2018, 11:30
Official

Good Day,

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
MRP