GJ
Grechan J

1 reviews | Active since Jul 2016

13 Jul 2016, 06:15

Bad Service

<p>Good day,</p> <p>I made a purchase on the 11.06.2016 at Mr Price Home in Vanderbijlpark (Vaal Mall) I bought a 3 seater lounge suite and was told I will receive my lounge within two weeks.... A month has passed and I still have not received any couches... I am very upset because I need those couches as soon as possible. Everytime I contact them I can't get hold of the manager she is forever on lunch and the Sales person who assisted me tells me she will get back to me and never does...</p> <p> </p> <p>I want my couches or a full refund or I want a discount because I will take this further it is unacceptable and unprofessional.</p> <p>They should not advertise products if they do not have them in stoc****</p> <p> </p> <p>I would like for you to assist me with this matter because I am getting no joy from these people...</p> <p>The sales lady was Johanna Magosane.</p>

0
Replies (1)
Mr Price Home
Mr Price Home's reply13 Jul 2016, 13:07
Official

Hi Grechan

We do apologise for all the inconvenienced you have incurred. You will be contacted by our Customer Care for Furniture and we will aim to suitably resolve your complaints timeously.

Thank you for your post and we trust you will allow us the opportunity to turn your complaint around.

Warm Regards

MR PRICE HOME