AT
Andriesa T

1 reviews | Active since Aug 2015

02 May 2017, 11:27

BAD QUALITY - REFUSE TO DO EXCHANGE

<p>I bought a duvet set on 21/01/2017 at Mr Price Home Riverside Mall Nelspruit.</p> <p>Although it was the date that the set was bought, we only put it on the bed at the end of February due to painting the walls and makeing other curtains as well.</p> <p>The set has been washed ONLY ONCE, and on Thursday last week was the first time to noticed that the pillowcase is tearing loose. I took teh set to the Riverside Mall branch, for either refund or even just a replacement of the same set again.</p> <p>MUSA and NOMAUNDO, the Supervisors, refuse to exchange the set and after an argument, wanted to refund the duvetset, but instead of R499 which I had paid, only wanted to refund R359... because according to them, they dont accept the amount on the slip which I had paid.</p> <p>This is totally unacceptable for me that a set of R500 needed one wash to start tearing loose.. Is that the quality which we need to accept when buying stuff nowadays. What happened to the so called "onsumer law 6 months warranty" on products which the clients buy??</p> <p>If this is the quality of Mr Price Home and the service recieving from them, really, then I never buy from them again... </p>

0
Replies (0)