Bad Pathetic Service and Empty promises

<p>On the 38/03/2016 we ordered 3 bar chairs and paid in full, we were promised that the chairs will take 15 - 20 days to be delivered, but the 20 passed and we were told by the manager Vusi that they couldn’t find the chairs and even called the head office we had to wait again, the chairs were finally delivered on the 21/04/2016 2 we called Vusi immediately after he left I called him to inform him that 1 chair was scratched the following day we went to the store he was not in he was called and he said we can continue to use the chair and he will order another one but it will take 3 weeks to get to the shop. The 3 weeks passed and we didn’t get any feedback I went to the store on the 21/05/2016 again and Vusi was not there and Ntokozo called him and I spoke to him and he told me he didn’t find the chair and he is willing to give us 10% - 15% off on the chair. When were we going to be informed that the chair was not available it took me going back to the shop again. I have waited from the 08/03/2016 for these chairs almost 3 months and all you can offer me is R140 I have been so patient with your store with an impression that you are doing your best to help??? Your service is pathetic you don’t value your customers I have been up and down into your store to be told there is nothing that can be done on top of you telling me about a 10% discount after waiting for so long. You are joke!! You don’t know anything about customer service. I HATE MR PRICE HOME!!</p>