Bad Online Shopping Experiences for Black Friday

The online experience is terrible.

There are great deals available online for black friday.

But there is no option for collection at the store. It took so much time to figure out that I am ultimately forced to use the delivery system which costs roughly R 400. This almost defeats the purpose of the discounts.

At any rate- I accepted this and proceeded with my order, as I was about to make payment with my card- the page just refreshed itself and the order cancelled. I could not re- order the items as it told me it is out of stock. I could not find any functionality that would allow me to make a payment. Then my order was just cancelled. Fair enough - but it did not allow me to re order as the items were out of stock. They could not have been out of stock.

I felt the entire experience consumed so much of my time- I really wanted these chairs for a long time and I was excited that it went on special. But the online experience really ruined my day.