ZK
Ziphezinhle K

1 reviews | Active since May 2017

18 May 2022, 16:14

BAD CUSTOMER SERVICE & UNABLE TO DELIVERY

Hellopeter,

Later November 2021 I bought 5 chairs (4 identical & 1 single) at Mr Price Home online in Nov 2021. When I assembly the chairs in late December 2021, I discovered there was a missing component/s which consist of 4 units for a single chair. I then called & emailed the company, of which they requested for I to email the assembly instruction pamphlet & advise which part (alphabetical labelling). That was done however to date I haven't received those parts & for numerous times I have been the one consistently following-up hence incoherent excuses has given. I've been promised they will be delivered , today is 18 May 2022 but I'm still awaiting & have no chair.

Please make an option for no star, my rating is ZERO.

0
Replies (1)
Mr Price Home
Mr Price Home's reply18 May 2022, 18:39
Official
Hi Ziphezinhle Khumalo

Trust you well

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks 

Mr Price Home