Bad Customer Service and products

<p>I bought a 30l dustbin at the Mr Price Home (Cape Gate branch) and when I got home and opened the box, the dustbin was dented.</p> <p> </p> <p>I took the bin back for a account refund. Bought another one online. When it got here it was even more dented.</p> <p>I then emailed Mr Price home stating my problem and that it is a inconvenience for me - No one appologised for the bad quality of product or service and after I demanded that they arrange a collection and replacement of my bin, they simply rep**** that I can exchange it myself at the nearest branch. </p> <p>You are supposed to appologise for the inconvenience and assure your client it won't happen again. Secondly, make sure your client is happy and arrange collection and replacement asap! </p> <p>I spend R5000 at your store - I am a loyal client - assure good services please or I will never make use of your store again. Thanks.</p> <p>Leandri</p>