TM
Tshepiso M

1 reviews | Active since Jun 2015

10 Jul 2016, 10:18

Bad Customer Service

<p>I am so disappointed how Mr Price Home treats their customer.... Yesterday afternoon I visited they're store to buy some comforters for a friend as a gift. When I got home I realised both comforters have no pillowcases. This morning I called the store and requested to speak to the manager who goes by Princess Majola who was not available that time but however I provided them with my contact details so she can call me. She has not called me. I live far from the Mall and to go there it's a drive. Now I must use my own petrol and airtime to call like they don't know how to do their work. </p>

0
Replies (1)
Mr Price Home
Mr Price Home's reply11 Jul 2016, 13:42
Official

Hi Tshepiso

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

Mr Price Home