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Dee A

1 reviews | Active since Aug 2015

02 Aug 2015, 10:01

Bad Client service

Twice I've been to Mr price home in paarl mall asking for a certain out of stock product to be ordered. Both times the two different persons told me I have to give them the stock number, or I have to order it myself online. Where Is the client service? Other stores help a customer when they need a certain item. This is pathetic!

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Replies (1)
Mr Price Home
Mr Price Home's reply03 Aug 2015, 08:34
Official
Hello dealle,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price Home