NE
Natalie E

1 reviews | Active since May 2010

02 Sept 2015, 08:56

BAD ATTITUDE AND RUDE!

We went in to Mr Price Home Ballito yesterday and enquired about the two couches that they have on display, we were told by the sales agent that there was no stock of these couches and we would have to go to another branch, I then asked to speak with the Manager to request if we could take the display couches off the floor and was willing to pay full price for these, I was then told \You are not the only customer that wants us to do this and No we will not give you those"I then asked if another store might have and if we could possibly get them delivered to the store.the sales lady phoned another branch that had three of these couches in stock"

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Replies (1)
Mr Price Home
Mr Price Home's reply02 Sept 2015, 09:45
Official
Hello Nats1984,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price Home