Baadddddddd service

Im here to complain about my delayed order, when I order online mrpricehome at inner court (Jhb kerk street) was not closed,I order on the 3rd of September even today my order/refund I have not received. I tried going there the shop is closed I call customer service they said my order will be returned back to the warehouse and refund my money back to my account. I’m so ****ed off their Service ,I just want my money back that all they can keep their good. They must update their online shop selection cause now that kerk shop is closed I can’t get any help from anyone.i would rate you 0 I will never ever order from mrprice hom online. Very disorganised