1 reviews | Active since Jul 2016
Awful experience of repeat delivery of a reject couch
<p>Earlier this year I purchased a panama grey 3 seater couch. It got delivered on time but was in a horrible condition.</p> <p>The back rest was misaligned, flawed material, loose staples and even stains.</p> <p>I was extremely patient giving them multiple chances to replace the couch, in fact It had been returned 7 TIMES! </p> <p>They even collected my couch in one instance only to tell me after the fact the couch wont be made anymore. it left me more than 3 months without a couch.</p> <p>Eventually it came back online and i purchased it 2.5 weeks ago in cash.</p> <p>It got replaced once again because of horrible defects, literally looked like it fell off the truck.</p> <p> </p> <p>I am shocked and disgusted by the lack of quality and that they cant deliver a couch that is even slightly symmetrical.</p> <p> </p> <p>My replacement couch is too not in a good state, even after i asked that it be thoroughly checked before shipping to me.</p> <p> </p> <p>Its been a huge inconvenience dealing with Mr Price.</p> <p>I have given you more than 7 chances to rectify the problem spanning over a period of more than half a year with 0 compensation or empathy for what I as a client had to put up with.</p> <p> </p> <p>I have no choice but to spread my unfortunate experience over as much social media platforms as possible.</p> <p> </p> <p> </p>
Good Day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Good Day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.
Many Thanks
Mr Price
