sS
shonaowen S

1 reviews | Active since Feb 2017

30 Mar 2022, 14:57

Awful - do not hand over money to this company - they are unable to provide service or customer service - your money is just gone and you are helpless.

Really unimaginably bad service - or complete lack of service. After several attempts at ordering via their online site - as the staff in store are so unhelpful - once they have taken your money, you will not be able to contact them - on any of their platforms further - I paid upfront for delivery on specific date - received confirmation email that morning to wait as it was out for delivery - nothing arrived, i tried their live chat option - there is no one on live chat - have waited on two separate occassions for over 45 minutes - the email for assistance is read and ignored, whatsapp help doesn't work, no assistance via social media channels - your order just disappears into nothing and you really made clear that Mr Price cares nothing about customer service - so I will have to sit and wait to hear more or start arranging with bank to reverse charges.

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Replies (1)
Mr Price Home
Mr Price Home's reply30 Mar 2022, 16:02
Official
 
Good Day 

Trust you well 

We sincerely apologize for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks 

Mr Price Home