1 reviews | Active since Dec 2019
Appalling Service
The service at your Mr Price Home in Sandton City, Johannesburg is appalling. We went to purchase 3 Grey retro chairs at the value of R799 each - asked for assistance and were given the chairs in a large tardy box without a trolley. When we requested a trolley to take the purchase to the car - the staff were ridiculously unhelpful. There were no free trollies available instead the trollies that customers could've been using where filled up with Mr Price Home goods that were meant to be on shelves or in the storeroom. When we pointed this out to your staff, they kept us waiting for over 30 minutes instead of clearing the trollies or finding us one. My partner ended up leaving the store to find a trolley from another store within the mall. Time was wasted, the store was a mess, the staff was unhelpful, the queues were long due to limited staff at tills. No one assisted us. Worst service ever.
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Mr Price Home Sandton City and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks Mr Price Home
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Mr Price Home Sandton City and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks Mr Price Home
