Appalling service

I'm used to getting poor services,, especially when you're in uniform and being black makes it even worse, you will not get proper service.

However I must say never have I ever been so unhappy with services rendered.

I was at your Mr Price Home in the Sandton branch and not once were we offered assistance instead other customers assumed I work there, 3 ladies who were watching me vigorously look for something never offered to assist ,, and when we eventually asked for help at the till, Bongi who works for the bedding department was called and the attitude she gave me and worst of it all, this attitude, poor service and bad behavior was done in front of two managers one of whom I think is Bongane (Unsure) not once did they step in.

To top it all of I was overcharged and I had to waste more of my time to go get my refund back.

I would like to request an inquest on this and how you will resolve this issue.

I'm used to getting poor services,, especially when you're in uniform and being black makes it even worse, you will not get proper service.

However I must say never have I ever been so unhappy with services rendered.

I was at your Mr Price Home in the Sandton branch and not once were we offered assistance instead other customers assumed I work there, 3 ladies who were watching me vigorously look for something never offered to assist ,, and when we eventually asked for help at the till, Bongi who works for the bedding department was called and the attitude she gave me and worst of it all, this attitude, poor service and bad behavior was done in front of two managers one of whom I think is Bongane (Unsure) not once did they step in.

To top it all of I was overcharged and I had to waste more of my time to go get my refund back.

I would like to request an inquest on this and how you will resolve this issue. It's been weeks since I contacted your complaints department

If your complaints department can't resolve a matter now. I understand the trashy service from the store