Apalled

I was holding off from coming here because I was hoping Mr Price Home would resolve my issue but they leave me no choice unfortunately...

I have been calling, emailing and chatting to different agents since the day my order was delivered, yet to ate, the issue hasn't been resolved.

I placed an order with Mr Price Home - via the Mr Price app and when my order arrived there were just problems. One item was missing, another item was damaged and another item was missing parts.

Immediately upon noticing the above, I reached our via the online chat option and after chatting to about 3 agents, I decided to call and again, the agent was *********** and unhelpful. Many follow up call, chats and emails and I still haven't been compensated in full.

What is the problem? Because when month end comes, you're going to expect your installment in full!

I am keeping the item with the missing parts ( it is a book for my son and I won't be taking it back from him, I have decided to buy him the missing pen myself.) The damaged item was returned and refunded and now I am waiting for the missing item to either be delivered or be refunded. While typing this message, I am on the second call for the day - on hold for 11 mins with a rude girl giving me attitude. A few minutes ago, I was placed on hold TWICE and then the call just disconnected.

So at this point, I am fuming. You're wasting my time and airtime.

Just refund me for the missing white plastic drawer.

To reiterate, I bought TWO plastic white drawers and only one was delivered, this one was damaged and returned. So I am still missing ONE other plastic drawers or the refund.

Order#***