NM
Nini M

1 reviews | Active since May 2014

26 Jun 2022, 20:03

Amazing Customer service

I went to Mr Price Home in Design Quarter on Friday evening while there was loadshedding. The store was still open but partially deem and i browsed around.

I eventually reached out to the 3 consultants and one of them by the name of Katlego Molaodi came to me and was patient enough with my indecisive self with scatter cushions. He went up and down with me, suggested colours, gave his honest opinion which is what i needed and eventually convinced me to buy a throw i felt was expensive. I was mindful of time as it was almost closing time but he was calm and said not to rush, i came all the way in the night rain and loadshedding, i must get what i need. He even showed me trays and ornaments of what could go with both my lounge and bedroom.

Escorted me to the pay point and suggested that i get a Mr Price home account that way i won’t worry about spending and will just have to control it.

He was a breath of fresh air and gave an amazing and genuine customer service, I actually felt so bad that I didn’t have any cash on me to tip him.

Please give him a complimentary voucher as I’ll go back to that store because of his great service.

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Replies (1)
Mr Price Home
Mr Price Home's reply27 Jun 2022, 14:33
Official
 
Good Day  Nini Mabe


Trust you well 

We are thrilled to hear that the service you received is something you believe needed to be voiced.  When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service Call Centre. 

Such feedback encourages the Call Centre staff to continue meeting our customer’s expectations. 

Kind Regard 

Mr Price Home