MN
Mpho N

1 reviews | Active since Sept 2012

09 Nov 2016, 12:49

Am I meant to assemble this baby cot on my own????

<p>Dear Mr Price /To whom it may concern<br /> <br /> I bought a baby cot via your Online store on the 28th Oct,the cot was eventually delivered to me . The day I received the cot ,the delivery guys picked up that they could not assemble it (as I paid for the service) as the *****s were not included and I was then told that it's I would have to contact head office to make the aware that the delivery was incomplete . I then did as I was told and may I add what a nightmare it was getting hold of someone who would assist me but eventually I did and I was told I would be contacted with the delivery details,today (8th Oct) I got a call from the courier company who wanted to let me know that the delivery would take place today and I ensured that I made myself available . After hours of waiting I finally got a call that they delivery guys were at the gate and sent my little brother to let them in, he then returns with a bunch of *****s in a pack and a message from the guys that they are running out of time and therfore will not be coming in to have the cot assembled .<br /> <br /> Now what's really ****ing me off is that I've been patient this whole time ,my child is due in a few days and I've paid for a service that I thought would make my life easier seeing that I'm heavily pregnancy .What am I expected to do? ??? Am I meant to assemble this baby cot on my own though I've paid for the service,Is this the type of service you provide to your clients ????<br /> <br /> What a shame!!!!</p>

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Replies (1)
Mr Price Home
Mr Price Home's reply10 Nov 2016, 15:07
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price Home