NR
Nthabiseng R

1 reviews | Active since Aug 2018

22 Jan 2021, 18:10

Advertising under false pretence

I tried to purchase some items online and I came across the so called "promotion"... I added the items to my cart.. Added the coupon code.. After the code the amount got subtracted from my total. But when I tried selecting a delivery option there was only 1... There was no option to collect in store... The delivery amount charged was more than the discount itself... I thought maybe I was just struggling with the site. So I went in store. The same thing happened... Every time I app**** the code.. It gave me a ridiculous charge for delivery. Basically you're advertising under false pretence. Because when I removed the code I could collect in store. You should have just stated that there's terms and conditions... You apply a code... You can't collect in store

0
Replies (1)
Mr Price Home
Mr Price Home's reply01 Feb 2021, 14:55
Official
 Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you. 

Many Thanks 

Mr Price Home