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I just want to say how unhappy I am, I don't know why I have to show my ID every time I want to use MY account card! I forgot mine in the car, I had a copy on my phone but they did not want to accept it. This was today at Cape Gate! It is rediculous that I am not allowed to use my own account card, that I pay every month! This is also not the first time they refuse to help me. I had my kids with me, the baby was sleeping in the trolley and they expected me to go and fetch it. So I left everything!