TM
Tyrell M

1 reviews | Active since Dec 2020

03 Mar 2023, 15:46

Absurd customer service and disastrous courier services!!!

I never thought that ordering two mirrors from Mr Price Home would be such a horrible experience. I paid R3600 for two mirrors at the end of December and after receiving no mirrors and having to continuously call customer service to find out about my delivery I finally received a refund of R3200! Where is the missing R400? Is that for the couriers who constantly **** about attempting deliveries after I waited home for entire days waiting for 2 mirrors???? It’s 2023, how hard is it to say what time you’re making a delivery and then actually having the audacity to lie about making one afterwards and further lie about making calls to the client when absolutely 0 were made!

I am beyond ****ed. I can’t believe it took only 2 mirrors to show me what a horrible company I have stupidly been giving my support to for the last 10 years.

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Replies (1)
Mr Price Home
Mr Price Home's reply04 Mar 2023, 07:57
Official
Good Day,

Trust you well.

We sincerely apologize for all the inconvenience you have incurred.

You will be contacted by one of our online team consultants , who will handle this matter personally with you.

Many Thanks 
Mr Price Home