Absolutely disgusted with Mr Price Home delivery and customer care.

I placed an order online with Mr Price home on the 12th of November, I was told the order will be delivered within 5-7 business days which means the order should have been delivered by the 22 November. I am constantly following up with Mr Price Home on the order, every time i speak to the customer care consultants i am being told that a call will be logged i I will receive an update on the order via email which i have not received any emails to date. Today 30 November I have called the customer care line 4 times and every time the call is cut after 10-20 min. This is absolutely unacceptable, firstly they are starting to waste my time and money, secondly i do not understand how they can specify that the order will be delivered in 5-7 business days as this is clearly not the case, if they communicated it might have been a different story, I am now at a point where i am taking this matter further as Mr Price Home is not delivering and their customer care is absolutely pathetic. "Failure to deliver within a reasonable time and after the agreed deadline is a breach under the Consumer Rights Act 2015. It is easy for them to take my money but it is clearly not so easy to deliver what was promised.